a) You may have failed to complete correctly the mandatory fields of the booking form.
b) The account may not have sufficient funds to cover the transaction.
After attending these items, please resubmit your reservation. If the error message appears again, please make a copy of the message and contact us to help you out.
You can also try a different card (even if it is not a card you will take with you on your trip). It is also okay to use a card from someone else as long as you are authorized to use it.
Our reservation system and credit card processing online is safe.